Privacy Policy

Privacy Policy

Last Updated: September 22, 2026

At DOODLE ID, accessible from www.doodleid.com, the privacy of our visitors and clients is one of our main priorities. This Privacy Policy document outlines the types of information we collect, how we use it, how we protect it, and the rights you have regarding your personal data. This policy applies to all information collected through our website, contact forms, email communications, and any related services we provide.

By using our website or engaging our services, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services.

1. Information We Collect

We collect information to provide better services to our clients and to operate our business effectively. The types of information we may collect include:

1.1 Personal Information You Provide Voluntarily

• Identity Data: First name, last name, company name, and job title.
• Contact Data: Email address, phone number, WhatsApp number, and physical address.
• Project Data: Architectural blueprints, CAD files, reference images, sketches, measurements, specifications, and any other design materials shared with us for the purpose of 3D visualization, rendering, or interior design services.
• Communication Data: Messages, inquiries, feedback, and correspondence submitted through our contact forms, quote requests, live chat, email, or phone.
• Billing Data: Invoice details, GST number (if applicable), and payment transaction references. We do not store full credit card or banking details on our servers.

1.2 Information Collected Automatically

• Usage Data: IP address, browser type and version, operating system, device type, pages visited, time spent on each page, referral URLs, and clickstream data.
• Cookies and Similar Technologies: We use cookies, web beacons, and analytics tools (such as Google Analytics) to understand how visitors interact with our website and to improve user experience.

1.3 Information from Third Parties

• We may receive information about you from business partners, referral sources, or publicly available sources, strictly for the purpose of responding to inquiries or providing our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries and provide quotations for our 3D visualization and interior design services.
• To execute and deliver contracted services such as 3D elevations, interior design renders, isometric plans, 2D & 3D floor plans, office interior design, and walkthrough animations.
• To communicate with you regarding project updates, revisions, approvals, and delivery timelines.
• To process payments, issue invoices, and maintain financial records in compliance with Indian tax laws.
• To improve our website, services, and overall client experience.
• To send periodic emails or messages regarding promotions, company news, or service updates. You may opt out at any time by clicking the unsubscribe link or contacting us directly.
• To detect, prevent, and address technical issues, fraud, or misuse of our website and services.
• To comply with legal obligations and enforce our Terms of Use.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you voluntarily submit your information through our contact forms or agree to receive marketing communications.
• Contractual Necessity: When processing is required to fulfill a contract or provide services you have requested.
• Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, preventing fraud, or ensuring website security.
• Legal Compliance: When processing is required to comply with applicable laws, regulations, or court orders.

4. Confidentiality of Client Projects

We understand that architectural blueprints, CAD files, and design concepts are highly sensitive and often proprietary. DOODLE ID treats all client files and project data as strictly confidential.

• We do not share, sell, rent, or disclose your project files, images, or personal data to third parties without your explicit written consent.
• Access to client files is restricted to authorized team members directly involved in your project.
• We are happy to sign a Non-Disclosure Agreement (NDA) upon request before receiving sensitive project materials.
• Upon project completion and full payment, client files may be archived securely and can be deleted upon written request.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

• Essential Cookies: Required for the basic functioning of the website.
• Analytics Cookies: Help us understand visitor behavior, page performance, and traffic sources.
• Marketing Cookies: May be used to deliver relevant advertisements or track campaign effectiveness.

You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain features and functionality of the website. For more information, refer to your browser's help documentation.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to others. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our website, processing payments, or delivering services, provided they agree to keep your information confidential.
• Legal Requirements: When required by law, regulation, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
• With Your Consent: When you have given us explicit permission to share your information for a specific purpose.

7. Data Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure file storage and encrypted data transmission (SSL/TLS).
• Password-protected access to client files and internal systems.
• Regular software updates and security audits.
• Restricted access to personal data on a need-to-know basis.

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but will notify you promptly in the event of a data breach affecting your rights.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Project files and communication records are typically retained for a period of [Insert Duration, e.g., 3 years] after project completion, after which they are securely deleted or anonymized.

9. Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Correction: Request correction of inaccurate or incomplete information.
• Right to Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Request transfer of your data to another service provider.
• Right to Withdraw Consent: Withdraw consent for marketing communications at any time.
• Right to Lodge a Complaint: File a complaint with a supervisory authority if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe, typically within 30 days.

10. Third-Party Links

Our website may contain links to third-party websites, plugins, or applications. We are not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of any third-party site they visit before providing personal information.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately, and we will take steps to delete such information.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy and applicable data protection laws.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us at:

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.